Maintenance & Repair Quote HomeMaintenance & Repair Quote "*" indicates required fields Contact DetailsName* First Last Email* Phone*Installation Site Address* Street Address City Province ZIP / Postal Code Company DetailsCompany NamePhoneVAT NumberBilling Address Street Address City Province ZIP / Postal Code Select Options BelowPlease note that we can only make technical advice suggestion based on the information you have given us. We cannot be held liable for any loss or damage caused by installations not done by Sonop Solar. We strongly urge to use a professional to keep any product warrantee/guarantee intact. Notes: *All information including this form is confidential. T&C apply.What type of system is installed?* Grid Tied Off Grid Hybrid Backup/UPS Solar Pump System Services Needed* PV Module cleaning Check system for faults Replace batteries Backup/UPS Replace inverters Type of installation*Please SelectNew InstallationSecond-hand InstallationTaken over by new owner when house was soldEstimate date of the installation* Do you have a COC for the installation?* Yes No How was the system installed?* Yourself Electrician Reputable PV Company Installer DetailsCompany NameContact PersonContact NumberEmail Address What type electricity meter is installed?* Analog Prepaid Do you have single phase or three phase supply?* 1 Phase 3 Phase Upload a photo of the electricity meter*Max. file size: 64 MB. Is the inverter system single phase or three phase?* 1 Phase 3 Phase If more than one roof is being used, please indicate below the direction and how many solar panels on each roof.Select the mounting structure type* Corrugated IBR Tile Klip-Lok/Bronwnbuilt Tilted Structure Ground Mount Structure Upload a photo of the structure*Max. file size: 64 MB. How many solar panels currently installed?*Max. file size: 64 MB. In which direction are the panels facing?* North East West East and West What the battery technology is being used?* Flooded AGM/Gel Lithium What is the system battery voltage?* 12V 24V 36V 48V What brand inverter installed?*Max. file size: 64 MB. What size inverter was installed?*What battery technology is being used?*Max. file size: 64 MB. What is the average load on your inverter?*What is the peak load on your inverter?*Are there any breakers/switches in an off position/downwards position?*Max. file size: 64 MB. Is there a bypass/changeover switch installed?*Max. file size: 64 MB. What are the systems making use of?* Grid Generator Grid and Generator If both, does the inverter have 2 AC inputs or a change over switch between grid and generator?*What is the system behavior?* Solar Panels not producing a lot of power Batteries not holding its charge System keeps tripping System completely dead Not sure Did you have any lighting strikes that you are aware of?* Yes No How old are the batteries?*If you are not sure, please explain the system behaviourIf more than one roof is being used, please indicate below the direction and how many solar panels on each roof.Equalize Voltage*Absorption Voltage*Absorption Time*Charging Current*Are there any errors or alarms on the system?* Yes No Have you followed yearly maintenance check on the system?* Yes No Please send as many photos as possible Drop files here or Select files Max. file size: 64 MB.